Terms and Conditions

Introduction

Welcome to the websites and services of Surrendered Love LLC and Shattered to Shine ("we," "our," "us," "the Company"). These Terms and Conditions ("Terms") govern your access to and use of our websites, platforms, programs, courses, coaching, and any other services we provide ("Platform" or "Services").

By using our Platform, you agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree, please discontinue use immediately.

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our websites, with the date of the latest revision noted.

Eligibility

You must be at least 18 years old to use our Platform and Services. By accessing or using our Platform, you represent and warrant that you meet this age requirement.

Services Provided

Surrendered Love LLC and Shattered to Shine offer online courses, coaching services, speaking engagements, faith-based materials, trauma recovery resources, and marriage ministry services.
Our services are designed for informational, educational, spiritual, and personal development purposes only.

Important:
The content, coaching, resources, courses, and any other Services we provide are not intended to be a substitute for professional medical advice, diagnosis, mental health treatment, psychological therapy, counseling, or any other form of professional healthcare.

Always seek the advice of your physician, licensed therapist, or qualified health provider with any questions you may have regarding a medical or mental health condition.

If you are in crisis, experiencing thoughts of self-harm or harm to others, or facing a medical emergency, please contact emergency services immediately.

Account Registration

Some Services require account creation. You agree to provide accurate, complete, and updated information during registration and to keep your login credentials secure. You are responsible for all activity under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

Payment and Refunds

Access to certain Services may require payment. Fees are listed clearly before purchase.
Unless otherwise stated, all purchases are non-refundable, except as required by law or stated in a specific program or coaching agreement.

You agree to provide valid payment information and authorize us (or our third-party payment processors) to charge the applicable fees.

Intellectual Property

All content on the Platform, including but not limited to text, images, videos, audio, logos, programs, course materials, and designs ("Content") is owned by or licensed to Surrendered Love LLC and Shattered to Shine and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any Content without our prior written permission.

Personal, non-commercial use of downloadable materials (such as PDFs, journals, or templates) is permitted. Sharing, reselling, or mass distribution without permission is prohibited.

Confidentiality

In coaching sessions, workshops, and groups, we are committed to creating a safe and supportive environment.

However, we cannot guarantee the confidentiality of any information shared publicly by participants during group events or in online communities.

Private coaching sessions are handled with utmost confidentiality, except where disclosure is required by law (e.g., imminent risk of harm, abuse reporting obligations).

User Conduct

You agree not to:

• Use the Platform for any unlawful purpose

• Harass, abuse, defame, or threaten others

• Post, upload, or share inappropriate, false, or misleading content

• Attempt to gain unauthorized access to systems or data

• Infringe upon the rights of others

We reserve the right to remove or restrict access to any user who violates these standards.

Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties.
Accessing third-party sites is at your own risk.

Disclaimers

Our Platform and Services are provided "as is" without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Platform will be secure, error-free, uninterrupted, or that any defects will be corrected.

Results from coaching, courses, or any services are not guaranteed and vary based on individual commitment, background, and circumstances.

Important:
Surrendered Love LLC and Shattered to Shine do not provide clinical therapy, counseling, psychiatric care, medical treatment, or crisis intervention.

Nothing on the Platform constitutes or should be interpreted as professional advice, diagnosis, or treatment. Your reliance on any information or Services is solely at your own risk.

Limitation of Liability

To the maximum extent permitted by law, Surrendered Love LLC and Shattered to Shine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of your use or inability to use the Platform.

Our total liability for any claims relating to the use of our Platform or Services shall not exceed the amount paid by you, if any, for the Service during the twelve (12) months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Surrendered Love LLC, Shattered to Shine, their officers, directors, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of your violation of these Terms or misuse of the Platform.

Governing Law

These Terms and your use of the Platform are governed by and construed under the laws of the State of Arizona, United States, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the state or federal courts located in Maricopa County, Arizona.

Privacy

Our collection and use of your personal information is governed by our Privacy Policy. Please review it carefully.

Contact Information

If you have any questions or concerns about these Terms or our services, please contact us:

📧 info@surrenderedlove.com
📧 shatteredtoshine@gmail.com

Last Updated: April 25, 2025